Owned and operated by people with a passion for natural health, Great Wall Herbal strives to meet and exceed customer expectations with quality service and excellent products.
We take great pride in the herbal solutions, remedies, treatments and supplements we sell, confident that each and every ingredient has been carefully chosen, blended, prepared and packaged with good health and natural well-being in mind. Purchase with Confidence!
All orders are processed within 24 hours of receiving them (Monday thru Friday), packaged and delivered by mail or Air mail. Please allow sufficient delivery time with the Postal Service to receive your order (usually 5 - 10 business days, or 7 - 21 business days for international orders).
Orders arrive discreetly in plain packages without any company logos or identifying markings. There is nothing written on the package as to its contents except as required by law (e.g. "herbal supplements").
We ship our product anywhere in the world for one low cost of US$7.00 per order.
Payments for all purchases are processed securely by PayPal. PayPal protects your information by:
- Employing industry-leading encryption and fraud prevention tools.
- Following up all orders with a confirmation email every time you make a payment.
- Not divulging you financial information to anyone, not even Great Wall Herbal.
Visa, MasterCard, Discover, American Express, PayPal
Sorry, but due an increase in fraudulent activity, we are no longer able to accept payments by check, money order, or C.O.D.
US DISTRIBUTION CENTER
7300 S. Alton Way #5B
Centennial, CO, USA
CANADA DISTRIBUTION CENTER
Suite 194, #14 - 900 Village Lane
Okotoks, AB, CANADA
60 Day Product Guarantee from Date of Purchase - Unconditional
Great Wall Herbal offers a total money back guarantee to any persons not 100% satisfied with our product.
We offer this guarantee because we are confident that you will be thrilled with your purchase and its results.
Great Wall Herbal uses only top quality herbs in our formulas. Our successes stems from the fact that we engage the most reliable and reputable Chinese Medical practitioners in the business.
If you are not totally satisfied, please return any unopened product to the distribution center from which it came and your money will be promptly refunded.
Your Privacy Is Our Number One Priority.
We are committed to ensuring your information remains confidential.
Entities Collecting Personal Information
Collection of Personal Information
As a visitor to this Site, you can engage in many activities without providing any personal information. In connection with other activities, such as subscribing to the collaboration services offered on the Site or utilizing online software applications, The Company may ask you to provide certain information about yourself by filling out and submitting an online form. It is completely optional for you to engage in these activities. If you elect to engage in these activities, however, the Company may ask that you provide us personal information, such as your first and last name, mailing address (including ZIP code), e-mail address, employer, job title and department, telephone and facsimile numbers, and other personal information. When ordering products or services on the Site, you may be asked to provide a credit card number. Depending upon the activity, some of the information that we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.
When you submit personal information to the Company through this Site, you understand and agree that this information may be transferred across national boundaries and may be stored and processed in any of the countries in which the Company and its affiliates and subsidiaries maintain offices, including, without limitation, the United States. You also acknowledge that in certain countries or with respect to certain activities, the collection, transferring, storage, and processing of your information may be undertaken by trusted vendors of the Company. Such vendors are bound by contract not to use your personal information for their own purposes or provide it to any third parties. One instance where this could occur is in conjunction with framed pages in which the URL for the pages is not visible and the pages are being hosted by a vendor of the Company.
How Your Personal Information is Used
The Company collects your information in order to record and support your participation in the activities you select. If you subscribe to a service or register a product, for example, the information is used to register your rights, if any, to technical support or other benefits that may be made available to registered users. As another example, if you enter a contest, information is collected to qualify the entry and contact you regarding the contest or prize awards. Your personal information is also used to keep you informed about product upgrades, special offers, and other products and services of the Company and selected third parties if you have so opted to receive such communications.
The Company may collect information about the use of the Site, such as the types of services used and how many users we receive daily. This information is collected in aggregate form, without identifying any user individually. The Company may use this aggregate, non-identifying statistical data for statistical analysis, marketing, or similar promotional purposes.
In addition, the Company may also use any communications sent for the purpose of showing Testimonials. You have the right to request that your information not be used in a Testimonial. Such requests must be made in writing and sent to the Company via e-mail or letter.
Your Choices With Respect to Personal Information
There are other instances in which the Company may divulge your personal information. The Company may provide your personal information if necessary, in the Company's good faith judgment, to comply with laws or regulations of a governmental or regulatory body or in response to a valid subpoena, warrant, or order or to protect the rights of the Company or others.
Protection of Your Personal Information
The personal information that you provide in connection with registering yourself as a user of the Company products or services or registering an the Company product is classified as Registration Information. Registration Information is protected in several ways. Access by you to your Registration Information is available through a password and unique customer ID selected by you. This password is encrypted. We recommend that you do not divulge your password to anyone. In addition, your Registration Information resides on a secure server that only selected the Company personnel and contractors have access to via password. The Company encrypts your personal information and thereby strives to prevent unauthorized parties from viewing such information when it is transmitted to the Company. Personal information that you provide that does not constitute Registration Information also resides on a secure server and is only accessible to selected the Company personnel and contractors via password. Since this information is not accessible by you, you will not be asked to select a password in order to view or modify such information.
When you visit this Site, you can browse the Site and access important information without revealing your identity. In order to improve our Site, we use "cookies" to track your visit. A cookie is a small amount of data that is transferred to your browser by a Web server and can only be read by the server that gave it to you. It functions as your identification card, and enables The Company to record your passwords, purchases, and preferences. It cannot be executed as code or deliver viruses.
Most browsers are initially set to accept cookies. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it. (For some Web pages that require an authorization, cookies are not optional. Users choosing not to accept cookies will probably not be able to access those pages.)
Privacy-related Inquiries and Complaints
Please note that if you provide the Company with inconsistent privacy preferences (for example, by indicating on one occasion that third parties may contact you with marketing offers and indicating on another occasion that they may not), the Company cannot guarantee that your most recent privacy preference will be honored.
Safeguarded Customer Information
You can rest assured your personal information is safe and remains private. We do not share, trade or sell any of our customer information. The information you provide will be maintained in the strictest confidence at all times. Our customer database will never be disclosed to a third party.
All orders are shipped discreetly in plain packaging. There will be no logos or shipping information which will identify the product within our packaging.
Your online transaction will be discreetly billed on your credit card statement. Your purchase will not be identifiable should a third party browse your statement.